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ARTICLE 1 - THE ORDER

The user must clearly identify himself before validating any order placed on the www.wi-shopi.com website.

The order can only be registered on the site if the user has clearly identified himself as completing the online order form allowing him to assign the customer number that will be transmitted to him by Wi-shopi.

Any order implies acceptance of the prices and description of the products available for sale.

ARTICLE 2 - PRICES

The prices of the products presented on the website www.wi-shopi.com are expressed in Euro (€) all taxes included excluding shipping costs and payable in Euros.

wi-shopi reserves the right to modify at any time the prices of the products on the site.

The products remain the sole property of wi-shopi until the full amount of the order has been received.

ARTICLE 3 - METHOD OF PAYMENT

wi-shopi accepts the following payments directly via our shop:

By Paypal: PayPal is one of the most secure and widespread payment methods to pay for your purchases on the Internet. It allows you to use funds from your bank account or credit card; And you can use with confidence: Your transactions are protected by PayPal's sophisticated fraud prevention system. It can be used to purchase items by credit card (Visa, MasterCard, Discover and American Express), debit card or electronic cheque (i.e. using your regular bank account).

When you place an order with PayPal, you will be redirected to the PayPal site. You must then log in with your PayPal username and password. Before completing the order, check if the total amount and billing details are correct.

Even if you are not an existing PayPal customer, you can choose this payment method for today's purchase and set up a new account or pay as a guest.

Bank transfer with SOFORT: Without registration, choose SOFORT as a payment method after your online purchases and consult our secure payment form.

Pay easily: Start by choosing your country and bank with which you wish to make the payment to SOFORT. Then identify yourself using the confidential access codes to your online bank and activate a new beneficiary and/or validate the transfer with the codes sent by your bank (for example by SMS or personal key card).

Payment and prompt processing of your order: Real-time transaction confirmation allows the online store to process your order immediately. 

ARTICLE 4 - DELIVERY

Most items have a preparation time of 24 / 48 hours before delivery to the carrier.

It is also possible that your order will be sent the same day if there are only products with immediate shipment and payment has been made before noon.

You can even estimate the shipping costs and delivery time (excluding preparation time) in the Wi-Shopi shopping cart.

The delivery time will depend on the selected carrier and the destination country.

Please note that the durations are indicated and correspond to working days, with the exception of weekends and public holidays.

We work with the best European carriers, the lowest costs are offered first and with the shortest lead time.

Whatever the delivery method chosen, we send you a link to track your packages online. Shipping costs include preparation and packaging costs as well as shipping costs.

Preparation costs are fixed, while shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot combine two orders placed separately and the shipping charges applicable to each of them.

Your package is shipped at your own risk, but special attention is paid to fragile items. The dimensions of the boxes are saved and your items are properly protected.

The customer is required to check the condition of the items delivered.

wi-shopi cannot be held responsible for delays due to postal service strikes or other imponderables provided for by legislation on the transport of goods and merchandise.

IMPORTANT:

All items sold by www.wi-shopi.com come out of our perfectly packaged warehouses. If you notice any apparent defects upon receipt of the goods, please fill in the carrier's delivery note immediately and clearly indicate: "VISIBLY DETERIORED PACKAGE" or "PACKAGE RECEIVED". Please send us the receipt within the first 24 hours of receipt of the order by sending us an email via the Contact Us page or directly in your personal space. In this way, and only in this way, the transport company will be able to cover the damages claimed.

To follow up on the delivery of your order you must check your goods within 3 days,

If you notice that the goods are broken you must act very quickly.

The carrier must have given you a delivery note, if not, take the invoice available on your account.

You wish to inform the carrier of any damage preferably by registered letter AR, within 3 days,

In any case, it is important to:

- Take pictures of the damaged packaging and contents.

- Report the damage to us immediately.

- Comply with the legal deadline of 3 days following receipt of the package to notify the carrier and wi-shopi.com of the breakage.

The respect of these deadlines is very important if unfortunately this deadline is exceeded we will not be able to ensure the replacement, the resumption or the refund of your order.

In the event of non-compliance with the above procedures upon receipt of the package, wi-shopi.com does not give any favorable action.

Customs restrictions: Some legislations limit imports of specific products. Find out about the legislation in force in your country before ordering on the site.

Customs Taxes: Customs or import taxes are due as soon as the package reaches its destination country. You must pay any additional customs clearance fees. We have no control over these taxes and cannot predict them, as customs policies vary greatly from one country to another.

Please contact your local customs office for more information on the examples.

ARTICLE 5 - SERVICE CUSTOMERS

For any information or questions, our customer service is at your disposal: info@wi-shopi.com

ARTICLE 6 - WITHDRAWAL PERIOD, GUARANTEE AND RETURN

In accordance with the legal provisions in force, you will have a withdrawal period of 14 calendar days from the delivery of your order to return any product that would not suit you, to obtain a refund respecting the general conditions of sale that you validated when placing your order. The delivery note you find in your package must be joint.

When you return, please specify if you wish to credit (which will be credited to your customer account and valid for 1 year) or refund (it will be made via the payment method of the returned order).

If you have used a credit note to place your order, the refund will only be made in the form of a credit note.

If you have benefited from an exceptional discount at the time of the order (new customer, sponsorship,...), the amount refunded will be adjusted according to the recalculated value of the order.

You have 14 days from the delivery of your order to return the items in perfect resale condition in all their original packaging(s) and with all their possible labels to benefit from a credit note.

Comply with the following conditions in order to see any dispute:

- The product must be in the same condition as the one in which it was delivered. It must be new, in perfect condition and not have been used. It must be returned in its original packaging. Products packaged in blister packs or sealed cannot be returned if they have been opened. For hygienic reasons, products that have direct contact with the skin, for example, electrostimulation products, heart rate monitors, chest belts, bracelets, cavitation, massage and depilation devices... that have been used may not be returned.

- Your return must be made in such a way that the package can be traced. Remember when sending your return to protect the products in your package because upon receipt of your return if the packaging is not intact it will be impossible for us to accept the return.

- Books, DVDs and other items subject to copywrite may not be returned unless the item under warranty is defective.

The return costs are at the user's expense (except for an error when sending the product).

wi-shopi undertakes to reimburse the customer who has exercised his right of withdrawal for the sums paid as soon as possible and at the latest within fourteen (14) days following the exercise of the right of withdrawal.

WARRANTY

Any request made under the legal guarantees should be addressed to: info@wi-shopi.com

The act acts as a legal guarantee of conformity, the consumer:

- has a period of two years from the delivery of the property to act;

- may choose between repair or replacement of the asset, subject to cost conditions

- is exempted from the rapporteur the proof of the existence of the lack of conformity of the good during the six months following the delivery of the good. This period shall be extended to 24 months from 18 March 2016, except for second-hand goods.

The legal guarantee of conformity applies separately from any commercial guarantee that may be granted. The consumer may decide to implement the warranty against hidden defects of the thing sold and that in this case, he can choose between cancelling the sale or reducing the sale price accordingly.

YOUR RETURN IN 3 MANDATORY STEPS

1. Make the return request and state the reason on his customer account

2. Print the return form after acceptance of our services

3. Indicate the return number on the package

Send your return to: Bgm Solutions (Wi-Shopi), Rue Cervantès 49 bte 1, 1190 Forest. Belgium

If the return is the result of an error on our part, we will refund your shipping costs (upon receipt of the return by our service).

If your order contains only 1 item and a surprise gift, it will not be refunded if it is not included in the return package.

ARTICLE 7 - USE OF THE SERVICE

Sponsorship and coupons Access to wi-shopi.com can be done through the sponsorship service, which is reserved for a restricted social network of the member (friends and family).

The sponsorship allows the customer to benefit from discount vouchers, credited after the first order of the godchildren, subject to non-cancellation of their order.

Valued at 5 € uros, the discount vouchers are valid for one year.

Discount vouchers are available on the customer account and are not cumulative and subject to a minimum order amount, unless otherwise indicated in the origin of the voucher.

The latter may under no circumstances be the subject of a monetary refund and constituting a means of payment in its own right.

wi-shopi reserves the right to temporarily obtain the value of the voucher and return to the base value of 5 € uros without initially informing members.

Obtaining the value of the discount voucher does not change the conditions of attribution and use mentioned above.

In the event that wi-shopi company notices serious irregularities in a member's use of its discount and/or sponsorship vouchers system, it could then take all necessary measures to stop these irregularities, namely the suspension of access to the site or the exclusion of the member.

In general, the failure by a member to comply with its obligations under these General Terms and Conditions of Sale may result in the suspension or even termination of its member account, without prejudice to any damages that may be requested by the company wi- shopi.

ARTICLE 8 – LIABILITY

Although the accuracy and precision of the information contained on the wi-shopi.com website are at the heart of our concerns, we do not accept any liability for possible errors or inaccuracies. Therefore, we do not guarantee the truthfulness, reliability or accuracy of its contents. Wi Shopi declines any responsibility concerning the nature of the information entered on third party websites or connected to this site by Internet links. In no event shall Wi Shopi be liable for any damage or injury of any kind whatsoever arising from the use of this website. You wish to indemnify Wi Shopi against any type of damage or harm that may occur as a result of non-compliance with these conditions or the

Sale of perfumes, cosmetics and brand optics:

Wi-shopi guarantees that all perfumes and branded cosmetic products sold on our sales shop are 100% authentic and have been acquired from authorized suppliers within the European Union.

The products sold by Wi-shopi have not been modified or altered and are free to move within the European Union. These products are protected by the Community principle of free movement of goods within the European Union, as well as the principle of exhaustion of the right conferred by the trademark. This means that they could be sold legally through our Wi Shopi shop.

Wi-shopi is in no way an official distributor of these brands and is only a reseller within the European Economic Area.

Wi-shopi is aware of the image of these brands and does not aim to deliberately damage their reputation. On the contrary, Wi-shopi's intention is none other than to make these products of these brands available to our customers.

Wi-shopi respects the prestige image of brands when selling their products.

Respects the necessary space of each brand when reselling their products in order to promote and protect their brand position and distinctive feature.

Market branded products through selective distribution and brand quality criteria in order to respect their offline sales channel.

Complies with any type of restriction imposed or communicated by the brand, as well as all clauses specific to the marketing of their products.

Provides end customers with a service that is in line with the brand image. This requires adequate training to be able to advise clients.

Published images of fragrance products may not correspond to the format sent by manufacturers; indeed, manufacturers reserve the right to change the packaging and format of the product without notice.

wi-shopi has only an obligation of means for all stages of access to the site, the ordering process, delivery or subsequent services.

The company wi-shopi shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses, or any fact qualifying as force majeure, in accordance with case law.

wi-shopi reserves the right to cancel an order if the information is incorrect (telephone number, email, invalid or incomplete address, addresses with post office boxes and countries outside the European Union...)

And / or if the carrier refuses delivery to the address indicated. All the products offered comply with current European legislation and standards applicable in Europe.

The photographs, texts, graphics, information and characteristics reproduced and illustrating the products requested are not contractual. Consequently, wi-shopi's liability must only be engaged in the event of an error or omission in one of these photographs, texts or graphics, information or product characteristics or in the event of modification of product characteristics by suppliers.

For any questions about the products you can contact our customer service.

wi-shopi cannot be held responsible for the non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, in particular of delivery services and means of transport and/or communications, flooding, fire.

It is the customer's responsibility to comply with the laws of the country in which he is located and the country in which he wishes to have his packages delivered, and in particular with customs laws that impose certain restrictions on the importation of products or objects for adults.

In the event of impossibility of access to the site, due to technical problems or of any nature, the customer will not be able to claim any damage and will not be able to claim any compensation.

ARTICLE 9 - PERSONAL INFORMATION

When a registration on the www.wi-shopi.com website is effective, you are subscribed to the daily newsletter to be informed of wi-shopi offers, new private sales, last minutes, last in stock, informative and promotional emails. wi-shopi undertakes not to disclose at any level the information you provide us. In addition, wi-shopi.com reserves the right to inform you occasionally of offers from its partners.

These are confidential. It will only be used by its internal services to process your order and to strengthen and personalize the communication and product offer reserved for wi-shopi customers, in particular by the company's newsletter www.wi-shopi.com

This article may not prevent the global transfer of the company or the transfer of activities to a third party.

Consequently, in accordance with the French Data Protection Act, you have the right to access, rectify and oppose any personal data concerning you.

To do this, simply send us your request online or by post, indicating your full name, address and, if possible, your customer reference:

By mail: Bgm Solutions (Wi-Shopi), Rue Cervantès 49 bte 1, 1190 Forest (Brussels). Belgium

Via our Contact Us page

The information related to your order is subject to automated data processing.

The purpose of this automated data processing is to define a level of analysis of a transaction and to fight against credit card fraud.

wi-shopi is the recipient of the data related to your order.

The non-transmission of data related to your order requires the completion and analysis of your transaction.

The occurrence of an unpaid due to fraudulent use of a credit card resulting in the registration of details related to your order associated with this unpaid within a payment incident file.

An irregular declaration or an anomaly may also be subject to specific processing.

In accordance with the French Data Protection Act, you will have the right to access, rectify and oppose all your personal data at any time by writing, by post and by proving your identity to : Bgm Solutions (Wi-Shopi), Rue Cervantès 49 bte 1, 1190 Forest. 

ARTICLE 10 - INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on the sites published by www.wi-shopi.com are reserved under copyright and intellectual property law and for the whole world.

In this respect and in accordance with the provisions of the Intellectual Property Code, only is authorized to use for private use subject to different or even more restrictive provisions of the Intellectual Property Code.

Any other use constitutes counterfeiting and is punishable under Intellectual Property law without prior authorization from wi-shopi.

Any total or partial reproduction of the sites published by Bgm Solutions is strictly prohibited.

ARTICLE 11 - APPLICABLE LAW AND COMPETENT JURISDICTION

The general terms and conditions of sale are subject to Belgian law. General conditions of sale is the French language.

Any dispute settlement can be made with our customer service department info@wi-shopi.com, and in the absence of an amicable settlement, the court shall have sole jurisdiction to settle any disputes and controversies that may arise from our contracts and/or their aftermath, even in the event of a warranty claim or from several of the defendants.

(Online Dispute Resolution):

The European Commission allows consumers to resolve disputes online on one of its platforms, in accordance with Article 14(1) of the RLL. The platform (https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR) is a site where consumers can try to resolve out-of-court disputes that may arise when purchasing goods or services online.

ARTICLE 12 - CUSTOMER COMMITMENT

When you validate your purchase, you declare that you accept the content as well as the general conditions of sale which are governed by Belgian law.

These general sales provisions are governed by Belgian law and may be modified at any time and without notice.

The general terms and conditions of sale may be modified in accordance with the legislation in force and at any time without notice.

The entire wi-shopi team thanks you for your trust.

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